SMS Terms & Conditions

Program Name & Description

Program Name: R Med+Spa Durango Patient Messaging

Description: R Med+Spa Durango uses text messaging to communicate with patients regarding appointment confirmations, reminders, scheduling updates, post-treatment care instructions, and responses to messages sent through our patient portal. This service is intended solely for patients of R Med+Spa Durango.

Consent to Receive Messages

By providing your mobile phone number to R Med+Spa Durango — whether by phone, in person, through our website, or through our patient portal — you consent to receive recurring automated and non-automated text messages from us at the number provided, including appointment-related messages and occasional updates about our products, treatments, and offerings. Consent is not a condition of receiving treatment or any other service.

Message Frequency

Message frequency varies based on your appointment schedule and activity in the patient portal. You may receive up to 3–5 messages per scheduled appointment (confirmation, reminder, follow-up care instructions). Additional messages may be sent in response to portal messages you initiate. We may also occasionally send updates about R Med+Spa Durango, including new products, treatments, and special offers.

Message & Data Rates

Message and data rates may apply. Standard SMS and data charges from your mobile carrier may apply to messages sent and received. R Med+Spa Durango does not charge for this messaging service. Contact your mobile carrier for details about your plan.

How to Opt Out

You may opt out of text messages from R Med+Spa Durango at any time using either of the following methods:

• 1Reply STOP to any text message you receive from us. You will receive a confirmation message and no further texts will be sent, except as required by law.
• 2Contact us directly at rmedspa@icloud.com or (970) 501-0610 to request removal from our messaging list.

After opting out, you may still receive non-commercial messages required for your safety or care (e.g., urgent clinical follow-up). To re-enroll, reply START or contact our office.

Getting Help

For help with our messaging service, reply HELP to any text message from us. You may also contact us directly:

Privacy

Your mobile phone number and the content of your text message communications with R Med+Spa Durango will never be sold, rented, or shared with third parties for marketing purposes. For full details on how we handle your information, please review our Communications Privacy Policy and our Notice of Privacy Practices.

Supported Carriers

Our messaging service is available on most major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, U.S. Cellular, and others. Carrier support may vary. We are not liable for delayed or undelivered messages.